XsquareHub

Product · Voice Calling

WhatsApp Business Voice Calling

Turn your official WhatsApp number into a complete cloud call center. Dial out in one click, answer inbound calls with live caller ID, and keep every recording at your fingertips.

Overview

What is WhatsApp Business Voice Calling?

Everything you need to know before you plug in.

One number for chats and calls — finally

XSquare Hub brings enterprise-grade voice calling to the WhatsApp number your customers already trust. No separate phone lines, no desk phones, no extra SIM cards — agents handle voice and chat from a single dashboard, powered by the official Meta WhatsApp Cloud API.

1-click outbound dialing from any contact or inbox thread

Real-time incoming call popup with caller ID and Accept / Reject

Live in-call controls: call timer, mute / unmute, one-tap hangup

High-fidelity auto recording with seek bar, time counter and MP3 download

New · Voice Calling

A full call center inside WhatsApp

Make and receive business calls on your official WhatsApp number — no separate phone lines, no extra hardware. Powered by the Meta WhatsApp Cloud API.

 

Inbound & Outbound Calling

1-Click outbound dialing + Real-time incoming call popup with caller ID, and Accept/Reject buttons.

In-Call Controls

Live call timer, mute/unmute microphone, and one-tap hangup.

Auto Call Recording & Playback

High-fidelity recordings saved securely with an in-built audio player (seek bar, time counter, MP3 download).

Call Center Analytics

Real-time summary of Total Calls, Answered, Missed, and Average Call Duration (AHT) with search & status filters.

Enterprise Ready

Powered by official Meta WhatsApp Cloud API

Use cases

Where voice calling makes the difference

Teams across industries close loops faster when a call is one tap away.

 

Support escalations

When a chat thread needs a human voice, agents escalate to a WhatsApp call instantly — the full chat history stays on screen while they talk.

Sales follow-ups

Call hot leads straight from the inbox after a campaign reply. Recordings and call logs attach to the contact profile for the next touchpoint.

Compliance & training

Every call is recorded in high fidelity with searchable analytics — Total Calls, Answered, Missed and AHT — ready for audits and agent coaching.

Try Everything 100% Free for 7 Days

Get your green-tick WhatsApp number, import contacts and launch in under a day. No setup fee, cancel anytime.

 
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