XsquareHub

Product · Shopify Automation

Shopify Integration & E-Commerce WhatsApp Automation

Connect your store once and let every order event — confirmation, COD, shipping, payment retries — reach your customer's WhatsApp automatically.

Overview

What is Shopify WhatsApp Automation?

Everything you need to know before you connect your store.

Every order event, on autopilot

XSquare Hub listens to your Shopify store around the clock. The moment an order is placed, a cart is abandoned or a payment fails, the right WhatsApp message goes out — branded, personalized and timed perfectly. Your customers stay informed and your support inbox stays quiet.

6 automated event triggers from order confirmation to cancellation

Anti-RTO COD verification that cuts fake returns by up to 60%

Abandoned cart recovery with product images and direct checkout links

Unified customer profile with lifetime spend and real-time order badges

Shopify Integration

E-commerce WhatsApp automation that runs itself

Connect your Shopify store once and let Xsquare Hub send order, COD, cart-recovery, shipping and payment alerts on WhatsApp automatically.

Order confirmation

Instant post-purchase order details and invoice, straight to the customer's WhatsApp.

Anti-RTO COD verification

Interactive Confirm / Cancel buttons on COD orders — cut fake returns by up to 60%.

Abandoned cart recovery

Recovery alerts with product images and a direct checkout link that bring lost sales back.

Live Shipping & Tracking

Auto-alerts with courier name, tracking AWB number, and live tracking URL.

Failed Payment Retry

Instant payment retry links when gateway transactions fail

Order Cancellation Alert

Transparent alerts with cancellation reasons.

Your Shopify customer, inside the contact manager

Lifetime value & order history

Total spent (₹ / $), total orders and abandoned carts on every contact profile.

Visual line items

Product images, SKUs, quantities and prices — see exactly what each customer bought.

Real-time status badges

PAID, PENDING, UNFULFILLED, FULFILLED and DELIVERED — always in sync with your store.

On-demand store sync

A “Sync with Shopify” button pulls the latest store data into the contact manager anytime.

Use cases

Built for every e-commerce team

From a single D2C brand to multi-store operations.

 

D2C brands

Send order confirmations and invoices instantly on WhatsApp, then keep buyers engaged with delivery updates at every courier stage.

COD-heavy stores

Interactive Confirm / Cancel buttons verify Cash on Delivery orders before dispatch — slashing RTO losses by up to 60%.

Retention teams

Recover abandoned carts with image-rich reminders and retry failed payments with one-tap links — revenue that would otherwise disappear.

Try Everything 100% Free for 7 Days

Get your green-tick WhatsApp number, import contacts and launch in under a day. No setup fee, cancel anytime.

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