Features
Everything You Need to Win on WhatsApp
From bulk campaigns to smart automation — XSquare Hub has every tool your business needs.
Campaign Builder
Bulk Campaign Builder
Send personalized WhatsApp messages to thousands of contacts in 3 simple steps. Choose a template, select your audience, and schedule or send instantly.
3-step wizard: Template → Contacts → Schedule
Auto-fill variables from contact fields (name, phone, etc.)
Select contacts individually, by group, or paste phone numbers
Schedule campaigns for any date and time
Daily sending limit enforcement to protect your number quality
Automation Flows
Visual Automation Flow Builder
Build powerful chatbot flows without writing a single line of code. Automate replies, capture user inputs, and create smart conversation journeys.
Drag-and-drop node editor
Node types: Start, Send Message, Condition, Delay, Capture Input, End
Trigger on keyword match or any incoming message
Yes/No condition branching
Save user replies as variables
Auto-send inactivity reminders
Send text, buttons, list menus, or approved templates
Unified Inbox
Smart WhatsApp Inbox
Manage all your customer conversations in one clean inbox. Never miss a message again.
Two-panel layout: conversation list + chat area
Filter by All / Unread / Read / Saved (tagged)
Real-time incoming messages
Send text, images, videos, audio, and documents
WhatsApp formatting: bold, italic, strikethrough
Tag conversations for easy organization
Media preview with download
Template Manager
WhatsApp Template Manager
Create, manage, and submit Meta-approved message templates — all from one place.
Template types: Text, Image, Video, Document, Location
Categories: Utility, Marketing, Authentication
22 language options
Rich body editor with formatting toolbar
Variable insertion
Quick Reply buttons and Call-to-Action buttons
Submit to Meta for approval directly
Sync approval status from Meta API
Quality rating badges: High / Medium / Low
Contacts Management
Contact Management
Organize your audience and reach the right people every time.
Contact list with search
Bulk upload via CSV or Excel file
Group contacts for targeted campaigns
Auto-normalize Indian phone numbers (10-digit → 91 prefix)
Catalog & Orders
Product Catalog & Order Management
Showcase your products on WhatsApp and manage orders without leaving the platform.
Add and manage product catalog items
Upload product images
Track and manage WhatsApp orders
Analytics & Logs
Real-Time Analytics & Message Logs
Know exactly how your campaigns are performing with detailed stats and logs.
Dashboard with live stats: sent, failed, queued, delivery rate
Area chart — message activity (7/14/30 day range)
Bar chart — daily volume
Pie charts — message status & campaign status
Full message log with filters by campaign, status, date
WhatsApp Connection
Easy WhatsApp Connection
Connect your WhatsApp Business number in minutes via Meta Business API or QR code.
Meta Business API integration (official)
QR code connection option
Real-time connection status
Phone quality rating display (High/Medium/Low)
Verified business name display